1 . Introduction
- The privacy of our website users is very important to us, and we make every effort to ensure that it is protected. This policy explains how we use your personal information.
- By agreeing to the use of cookies on your first visit to our website, in accordance with the provisions of these Rules, you give us permission to use cookies on each subsequent visit.
2 . Collection of personal data
The following types of personal data are subject to collection, storage and use:
- Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
- Information about your visits to and use of this website, including referral sources, length of visits, pages viewed and site navigation paths;
- Information about your email address that you used to register on our website;
- Information you entered when creating a profile on our website – for example, your name, date of birth;
- Information, such as your name and email address, that you provide when you subscribe to our mailings and/or newsletters;
- Information you entered while using our website services;
- Information generated when you use our website, including information about the time, frequency and conditions of your use;
- Information regarding any purchases you make, services you use, or transactions you make through our website, including your name, address, telephone number, email address, and credit card information;
- Information that you post on our site for the purpose of publishing it on the Internet, including your username and the content of your post;
- Information contained in any communications you send to us by email or through our website, including message content and metadata;
- Any other personal information you have submitted to us.
Before disclosing a third party's personal information to us, you must obtain that person's consent both to the disclosure and to the processing of that information in accordance with these rules.
Before disclosing a third party's personal information to us, you must obtain that person's consent both to the disclosure and to the processing of that information in accordance with these rules.
3 . Use of your personal information
The personal information you provide to us through our website will be used for the purposes specified in these policies or on the relevant pages of the website. We may use your personal information for the following purposes:
- administering our website and business;
- personalizing our website for you;
- enabling you to use the services available on our website;
- sending you goods purchased through our website;
- providing you with services purchased through our website;
- sending you messages, invoices and payment reminders, and receiving payments from you;
- sending you non-marketing commercial messages;
- sending you email communications that you have specifically requested;
- sending you e-mails if you have opted-in (you can tell us at any time that you no longer wish to receive e-mails from us);
- send you marketing communications about our business activities or the business activities of carefully selected third-party companies that we believe may be of interest to you, by posting or, if you have specifically consented to this, by sending e-mail or using similar technologies (you you can inform us at any time that you no longer wish to receive marketing messages);
- providing third-party companies with statistical information about our users (however, these third-party companies will not be able to identify any individual user from this data);
- handling inquiries and complaints made by you or about you and relating to our website;
- in order to ensure the security of our site and prevent fraud;
- to verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website's private messaging service); and
- for other purposes.
If you have provided personal information for publication on our website, we will publish it. Otherwise, we will use this information in accordance with the license you have granted us.
Your privacy settings may be used to restrict the publication of your personal data on our website, and may be adjusted through the website's privacy controls.
Without your express consent, we will not share your personal information with any third-party company for direct marketing use by that or any other third-party company.
4 . Disclosure of personal information
We reserve the right to disclose your personal information to any of our employees, managers, policyholders, professional advisors, agents, suppliers or subcontractors, to the extent and for the purposes set forth in these policies.
We reserve the right to disclose your personal information:
- in those cases where the law requires us to do so;
- in connection with any current or future legal proceedings;
- to establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks);
- to a buyer (or potential buyer) of any business or assets that we sell (or intend to sell); and
- to any person who, in our reasonable opinion, may apply to a court or other authorized body for the disclosure of that personal data and, in our reasonable opinion, that court or authorized body will issue an order for the disclosure of that personal data.
We will not disclose your personal information to third parties, except for the cases specified in these rules.
5 . International transfers of personal information
- The information we collect may be stored, processed and transferred between any countries in which we operate in order to enable us to use that information in accordance with these regulations.
- The information we collect may be transferred to the following countries that do not have data protection laws similar to those in the European Economic Area: the United States, Russia, Japan, China and India.
- Personal information that you post on our website may be available worldwide over the Internet. We cannot prevent its use, or its illegal use for criminal purposes, by third parties.
- By agreeing to these rules, you consent to the transfer of your personal information specified in section 6 .
6 . Storage and deletion of personal information
- Section 6 sets out the company's rules and procedures regarding the retention of personal information. These rules and procedures are intended to ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
- Personal information that we process for a specific purpose or purposes must not be retained for longer than is necessary to achieve that purpose or purposes.
- Notwithstanding the other provisions of Section 6 , we will retain documents (including electronic documents) that contain personal information:
- in those cases where the law requires us to do so;
- if we believe that these documents may be relevant to any current or future legal proceedings; and
- to establish, exercise or protect our legal rights (including providing information to other parties to prevent fraud or reduce credit risks).
- If necessary, you can send a request to delete your personal information to the following email address: info@etsenergy.com.ua . The request will be satisfied within 2 working days.
7 . Protection of your personal information
- We will take adequate technical and organizational measures to prevent the loss, unlawful use or falsification of your personal information.
- We will store all personal information provided by you on our secure (both password and firewall) servers.
- All electronic financial transactions made using our site will be protected by data encryption technology.
- You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data sent over the World Wide Web.
- You are solely responsible for keeping your password to access our website confidential. We will never ask for your password (except when you try to log in to your account on our site).
8 . Changes and amendments
We reserve the right to periodically make changes and amendments to these rules, and to publish their new version on our website. You should check this web page periodically to ensure that you understand the changes made to these rules. We may also notify you of changes to these policies by sending you an email or through our site's private messaging system.
9 . Your rights
You have the right to instruct us not to process your personal information for marketing purposes.
In practice, you will usually either consent in advance to us using your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your information for marketing purposes.
10 . Third Party Websites
Our website contains hyperlinks to, and details about, the websites of third party companies and individuals. We have no management tools, and are not responsible for the privacy policies and practices of third parties and companies in this industry.
11 . Updating information
Please notify us promptly if your personal information we hold needs to be updated or corrected.
12 . Cookies files
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. Subsequently, the identifier is sent back to the server each time the browser requests a web page from the server. Cookies can be either "permanent" or "session": permanent will be stored by the browser and will be valid until the expiration date, unless deleted by the user in advance; "session" ones, on the contrary, will be deleted after the end of the session with the site or after closing the browser. Cookies usually do not contain any information that identifies the user. However, your personal information that we have may be linked to information stored and obtained from cookies. We use both persistent and session cookies on our website.
- The names of the cookies we use on our website and the purposes for which they are used are listed below:
- On our website, we use Google Analytics and Adwords to recognize the computer: when the user visits the website; tracking user navigation on the website; allows you to use the user's shopping cart on the site; improving the ease of use of the site; website usage analysis; site administration; fraud prevention and site security improvement; site personalization for each user; targeted advertising that may be of interest to individual users;
- Most browsers give you the option to refuse the use of cookies, for example:
- in Internet Explorer (version 10), you can block using the cookie management settings available in the menu "Tools" - "Internet Options" - "Privacy" - "Advanced" ("Tools," "Internet Options," "Privacy," "Advanced");
- in Firefox (version 24) you can block all cookies by clicking "Tools" - "Options" - "Privacy": in the drop-down menu, select "Use custom log settings" and uncheck "Accept cookies from sites "; and finally
- in Chrome (version 29) you can block all cookies by going to the Settings and Controls menu and selecting Settings - Show advanced settings and Content settings, then selecting Prevent sites from sending any data ” under the heading “Cookies”.
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use many features of our website.
- You can delete cookies already stored on your computer, for example:
- in Internet Explorer (version 10), you must delete cookies manually (see http://support.microsoft.com/kb/278835 for instructions on how to do this );
- in Firefox (version 24), cookies can be deleted by going to the menu "Tools" - "Options" - "Privacy": in the drop-down menu, select the item "Use custom log settings", click "Show Cookies" and then - "Delete all Cookies”;
- in Chrome (version 29) you can delete all cookies by entering the "Settings and management" menu and selecting "Settings" - "Show advanced settings" and "Clear browsing data" before selecting "Delete cookies" and other site data and plugins".
- Deleting cookies will have a negative impact on the usability of many websites.